Services / Parts & Support

At Afrocon LLC, we understand that the aviation industry relies on top-tier parts & expert support.

Our Parts & Support division is your dedicated partner, providing comprehensive solutions to ensure the optimal performance and reliability of your aviation assets. From sourcing high-quality components to delivering unparalleled technical expertise, we are committed to elevating your aviation experience.

Spare parts management, especially in a diverse fleet, is challenging. Affrocon LLC alleviates this complexity with a vast FAA/TCAA and OEM-approved vendor network. As a proud member of the “Aviation Supplier Association in Washington, USA - and African Business Aviation Association.” We guarantee our clients access to spares and supplies from trusted and approved sources.

Expertise

Industry-Leading Technical Expertise

Navigating the intricacies of aviation demands a deep understanding of aircraft systems and components. Our Parts & Support team comprises industry experts with extensive hands-on experience.

Tailored Solutions for Your Fleet

Recognizing the unique characteristics of each fleet, our experts work closely with clients to understand specific requirements. This collaborative approach allows us to provide tailored solutions that align with your operational needs, ensuring maximum efficiency and reliability.

Quality Assurance

Certified and Compliant Parts:
Our commitment to safety and reliability is unwavering. We source components exclusively from certified vendors, ensuring compliance with stringent aviation regulations.
Transparent Traceability:
Traceability is key to our quality assurance process. Each part comes with detailed documentation. This transparent traceability guarantees the authenticity of the components and reinforces our commitment to quality.
Continuous Improvement:
In an ever-evolving industry, we remain at the forefront by embracing continuous improvement. Our quality assurance processes are regularly reviewed and refined to adapt to emerging technologies and uphold the highest standards of performance.

The Aircrafts we support

AFROCON LLC FZ proudly supports a wide range of aviation operations, ensuring unparalleled services and solutions for every stage of your journey.

Process to avail spare parts

This streamlined process ensures that from the initial agreement to the delivery of spare parts, Afrocon LLC prioritizes efficiency, transparency, and client satisfaction.

1

Dedicated Client Portal

AFROCON LLC FZ establishes a dedicated portal for each client.

2

Quote Request

Once a client submits a quote request our dedicated team secures the best possible quote.

3

Quote Approval & Payment

ON approval of the quote and receipt of payment, our logistic team ensures a seamless shipment process.

4

Logistics Handling

The logistic team ensures that the shipment reaches the designated port of entry on time.

5

Client Agreement

On signing an agreement, We assign a dedicated project manager as the direct point of contact.

This streamlined process ensures that from the initial agreement to the delivery of spare parts, Afrocon LLC prioritizes efficiency, transparency, and client satisfaction.

Extensive vendor Network

From critical components to routine maintenance parts, we ensure the availability of quality-tested products to meet your operational needs through our extensive and approved vendor network.

Inspection, Repair & Overhaul Services

Afrocon LLC provides support for facilitating Inspection, Repair, and Overhaul of a diverse range of aircraft spares. Our expert team is equipped to provide top-notch services for the following aircraft and corresponding parts

Global Certification

International Standards Compliance

Our compliance with international standards ensures that our parts and support services meet or exceed the expectations set by global aviation regulatory bodies.


Advantages of Choosing Afrocon LLC for repair/overhaul process

Sending your aircraft parts to repair stations through Afrocon LLC brings a host of benefits to clients, ensuring a seamless and efficient process

Faster Unseen Quotes

Afrocon LLC leverages its extensive network of repair and overhaul stations to secure the best, unseen quotes for your parts. This ensures cost-effectiveness without compromising on quality.

Expert Coordination

Our team takes charge of coordinating with the repair agency, streamlining the entire process and acting as a bridge between you and the repair station.

Reduced Lead Time

We actively work to minimize lead times by engaging with the technical teams of repair stations. This proactive approach ensures a swift turnaround and minimizes downtime for your operations.

International Shipping Standards

Your valuable components are handled with the utmost care. We ensure they are packed according to internationally accepted shipping standards, safeguarding against damage during transit.

On-site Representation

If necessary, Afrocon LLC goes the extra mile by sending our representatives to the repair station. This on-site presence ensures that the repair process aligns seamlessly with your expectations.

Safe Shipment to Port of Entry

Our logistics team takes responsibility for the entire shipment process, ensuring that your components reach your designated port of entry safely and on time.

Operational Focus

By entrusting the repair station coordination to Afrocon LLC, clients can maintain their primary focus on operational priorities, knowing that the repair process is efficiently managed in the background.

Cost-Effective Solutions

All these services are offered at a competitive cost, ensuring that clients receive top-notch support without burdening the client’s pocket.

Warranty

Comprehensive Warranty Coverage

All parts supplied by Afrocon LLC are backed by comprehensive warranty coverage. Our warranty ensures that you receive reliable and defect-free components, giving you peace of mind in your aviation operations.

Warranty Claim Process

In the unlikely event that you encounter any issues covered by warranty, our dedicated support team is ready to assist. Simply reach out to our Parts & Support team, and we will guide you through the efficient and transparent warranty claim process.you can refer our warranty policy here.

CLICK TO READ TERMS OF OFFER OF SALE

1. Terms. 

All sales of Products by Seller are expressly conditioned upon, and will be governed by the acceptance of, these Terms. These Terms are incorporated into any Quote provided by Seller to Buyer. Buyer's order for any Products whether communicated to Seller verbally, in writing, by electronic data interface or other electronic commerce, shall constitute acceptance of these Terms. Seller objects to any contrary or additional terms or conditions of Buyer.

Reference in Seller's order acknowledgement to Buyer's purchase order or purchase order number shall in no way

constitute an acceptance of any of Buyer's terms or conditions of purchase. No modification to these Terms will be

binding on Seller unless agreed to in writing and signed by an authorized representative of Seller.

 

2. Price:

The Products set forth in the Quote are offered for sale at the prices indicated in the Quote. Unless

otherwise specifically stated in the Quote, prices are valid for thirty (30) days and do not include any sales, use, or other taxes or duties. Seller reserves the right to modify prices at any time to adjust for any raw material price fluctuations.

All sales are contingent upon credit approval and full payment in advance.

 

3. Shipment, Delivery, Title and Risk of Loss.

All delivery dates are approximate, and Seller is not responsible for damages resulting from any delay. Regardless of the manner of shipment, delivery occurs and title and risk of loss or damage pass to Buyer, upon placement of the Products with the carrier at Seller's facility. When Seller selects and arrange the carrier and means of delivery, freight and insurance costs for shipment to the designated delivery location will be prepaid by Seller and sent as a separate shipping invoice for payment.

Buyer shall be responsible for any additional shipping charges incurred by Seller due to Buyer's acts or omissions. Buyer shall not return or repackage any Products without the prior written authorization from Seller, and any return shall be at the sole cost and expense of Buyer.

 

4. Warranty.

The warranty for the Products is as follows: 

(i) Goods are warranted against defects in material or workmanship for a period as mentioned in the proforma invoice; 

(ii) Services shall be performed in accordance with generally accepted practices and using the degree of care and skill that is ordinarily exercised and customary in the field.

 

5. Claims; Commencement of Actions. 

Buyer shall promptly inspect all Products upon receipt. No claims for

shortages will be allowed unless reported to Seller within ten (10) days of delivery. Buyer shall notify Seller of any alleged breach of warranty within thirty (30) days after the date the non-conformance is or should have been discovered by Buyer.

Any claim or action against Seller based upon breach of contract or any other theory, including tort, negligence, or

otherwise, must be commenced within twelve (12) months from the date of the alleged breach or other alleged event, without regard to the date of discovery.

 

6. LIMITATION OF LIABILITY.

IN THE EVENT OF A BREACH OF WARRANTY, SELLER WILL, AT ITS OPTION,

REPAIR OR REPLACE THE NON-CONFORMING PRODUCT, RE-PERFORM THE SERVICES, OR REFUND THE PURCHASE PRICE PAID WITHIN A REASONABLE PERIOD OF TIME. IN NO EVENT IS SELLER LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING ANY LOSS OF REVENUE OR PROFITS, WHETHER BASED IN CONTRACT, TORT OR OTHER LEGAL THEORY. IN NO EVENT SHALL SELLER'S LIABILITY UNDER ANY CLAIM MADE BY BUYER EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCTS.

 

7. Confidential Information.

 Buyer acknowledges and agrees that any technical, commercial, or other confidential

information of Seller, including, without limitation, pricing, technical drawings or prints and/or part lists, which has been or will be disclosed, delivered or made available, whether directly or indirectly, to Buyer (“Confidential Information”), has been and will be received in confidence and will remain the property of Seller. Buyer further agrees that it will not use Seller's Confidential Information for any purpose other than for the benefit of Seller.

 

 

8. User Responsibility.

Buyer, through its own analysis and testing, is solely responsible for making the final selection of the Products and assuring that all performance, endurance, maintenance, safety and warning requirements of the application of the Products are met. Buyer must analyze all aspects of the application and follow applicable industry standards, specifications, and any technical information provided with the Quote or the Products, such as Seller's instructions, guides and specifications. If Seller provides options of or for Products based upon data or specifications provided by Buyer, Buyer is responsible for determining that such data and specifications are suitable and sufficient for all applications and reasonably foreseeable uses of the Products. In the event Buyer is not the end-user of the Products,

Buyer will ensure such end-user complies with this paragraph.

 

 

9. Use of Products, Indemnity by Buyer.

 Buyer shall comply with all instructions, guides and specifications provided by Seller with the Quote or the Products. Unauthorized Uses. If Buyer uses or resells the Products in any way prohibited by Seller's instructions, guides or specifications, or Buyer otherwise fails to comply with Seller's instructions, guides and specifications, Buyer acknowledges that any such use, resale, or non-compliance is at Buyer's sole risk. Further, Buyer shall indemnify, defend, and hold Seller harmless from any losses, claims, liabilities, damages, lawsuits, judgments and costs (including attorney fees and defense costs), whether for personal injury, property damage, intellectual property infringement or any other claim, arising out of or in connection with: (a) improper selection, design, specification, application, or any misuse of Products; (b) any act or omission, negligent or otherwise, of Buyer; (c) Seller's use of patterns, tools, equipment, plans, drawings, designs, specifications or other information or things furnished by Buyer; (d) damage to the Products from an external cause, repair or attempted repair by anyone other than Seller, failure to follow instructions, guides and specifications provided by Seller, use with goods not provided by Seller, or opening, modifying, deconstructing, tampering with or repackaging the Products; or (e) Buyer's failure to comply with these Terms. Seller shall not indemnify Buyer under any circumstance except as otherwise provided in these Terms.

 

10. Cancellations and Changes. 

 Buyer may not cancel or modify, including but not limited to movement of delivery dates for the Products, any order for any reason except with Seller's written consent and upon terms that will indemnify, defend and hold Seller harmless against all direct, incidental and consequential loss or damage and any additional expense. Seller, at any time, may change features, specifications, designs and availability of Products.

 

 

11. Force Majeure. 

 Seller is not liable for delay or failure to perform any of its obligations by reason of events or

circumstances beyond its reasonable control. Such circumstances include without limitation: accidents, labor disputes or stoppages, government acts or orders, acts of nature, pandemics, epidemics, other widespread illness, or public health emergency, delays or failures in delivery from carriers or suppliers, shortages of materials, war (whether declared or not) or the serious threat of same, riots, rebellions, acts of terrorism, fire or any reason whether similar to the foregoing or otherwise. Seller will resume performance as soon as practicable after the event of force majeure has been removed. All delivery dates affected by force majeure shall be tolled for the duration of such force majeure and rescheduled for mutually agreed dates as soon as practicable after the force majeure condition ceases to exist. Force majeure shall not include financial distress, insolvency, bankruptcy, or other similar conditions affecting one of the parties, affiliates and/or sub-contractors.

 

 

12. Termination.

Seller may terminate any agreement governed by or arising from these Terms for any reason and at any time by giving Buyer thirty (30) days prior written notice. Seller may immediately terminate, in writing, if Buyer: (a) breaches any provision of these Terms, (b) becomes or is deemed insolvent, (c) appoints or has appointed a trustee, receiver or custodian for all or any part of Buyer's property, (d) files a petition for relief in bankruptcy on its own behalf, or one is filed against Buyer by a third party, (e) makes an assignment for the benefit of creditors; or (f) dissolves its business or liquidates all or a majority of its assets.

 

13. Indemnity for Infringement of Intellectual Property Rights. 

Seller is not liable for infringement of any

patents, trademarks, copyrights, trade dress, trade secrets or similar rights (“Intellectual Property Rights”).

 

14. Governing Law. 

 These Terms and the sale and delivery of all Products are deemed to have taken place in, and shall be governed and construed in accordance with, the laws as applicable in United Arab Emirates.

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© 2025 - Afrocon LLC | All Rights Reserved

© 2025 - Afrocon LLC | All Rights Reserved